LEGAL — PRIVACY POLICY

Privacy Policy

Last updated: February 28, 2026

Our commitment to your privacy

Meridex is committed to protecting the personal information of everyone who interacts with our website and services. This policy explains clearly what data we collect, how it is used, who it may be shared with, and the rights you hold over your information.

We collect only what is genuinely necessary. We do not sell personal data. We do not share it with third parties except where required to deliver a service or meet a legal obligation. If you have questions about how your data is handled, our contact page is always open.

What data we collect

Information you provide directly

When you use the contact form on our website, we collect the name, email address, and message content you submit. This information is used solely to respond to your inquiry. We do not add you to mailing lists or marketing sequences without explicit consent.

Any subject or additional context you choose to include is used only to ensure your message reaches the right person and receives a relevant response.

Technical and usage data

If you consent to analytics cookies, basic technical data may be collected — such as browser type, device category, approximate geographic region, pages visited, and session duration. This data is aggregated and cannot be used to identify you personally.

We do not log IP addresses for individual tracking purposes. Server logs may retain connection metadata for a limited time for security and diagnostic purposes, after which they are automatically deleted.

Cookie-derived data

Depending on your cookie choices, certain data may be collected by third-party analytics or advertising services. You can review and adjust these choices at any time on our Cookie Policy page.

How we use your information

COMMUNICATION

Contact form submissions are used exclusively to respond to your inquiry. We do not use submission data for outbound marketing without your consent.

SITE IMPROVEMENT

Anonymized analytics data helps us understand what content is useful and where the site experience can be improved. Individual visitors are never identified in this process.

SECURITY

Technical data retained in server logs is used only to detect and prevent abuse, unauthorized access, or attacks. This data is not shared and is retained for the minimum period necessary.

LEGAL COMPLIANCE

Where required by applicable law, we may retain or disclose information. We notify users of such requirements to the extent permitted by law.

How we protect your data

We implement a set of technical and operational measures to keep your information secure from unauthorized access, alteration, or disclosure.

All data transmitted through the site is encrypted in transit using industry-standard TLS protocols.

Access to any stored personal data is limited to team members who require it to fulfill a specific task.

Data collected through the contact form is not stored in publicly accessible databases.

In the event of a data breach that affects your personal information, we will notify affected parties in accordance with applicable law and without undue delay.

Third-party sharing

Meridex does not sell, rent, or trade personal data. Limited sharing may occur in the following circumstances:

Analytics platforms: If you have consented to analytics cookies, aggregated usage data is shared with our analytics provider. This data does not identify individuals.

Legal obligations: We may disclose information if required by law, court order, or regulatory authority.

Service providers: We may share limited technical data with trusted hosting or infrastructure providers, bound by confidentiality obligations.

Your rights

Right of access

You may request a copy of the personal data we hold about you at any time. We will respond to such requests within a reasonable timeframe.

Right to rectification

If any information we hold about you is inaccurate or incomplete, you have the right to request a correction.

Right to erasure

You may request that we delete your personal data. We will comply to the extent permitted by law and our legitimate business needs.

Right to object

You have the right to object to certain types of processing, including direct marketing and profiling for advertising purposes.

Right to data portability

Where technically feasible, you can request your data in a structured, commonly-used, machine-readable format.

How to exercise your rights

To make any of the requests above, visit our Contact page. We aim to respond within 30 days.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: Avoid filling out contact forms, account registrations, or any data-submitting features. Disable cookies through your browser settings (see our Cookie Policy for more details). Contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.